Silvia is just a ball of energy, and her positive attitude about the buying/selling process infects anyone/everyone who has the privilege of meeting her and working with her.  Believe me, we know, as we have just bought a home and are selling our current home through her!  She also sold our son's home about a year ago, and they were so pleased!  She does not give up until she brings the right buyer and seller together.  She is also aware that personal situations can arise during the process of buying or selling, and does everything within her power to help resolve any issues.  We think Silvia thrives on making people happy!!!